Refund & Cancellation Policy

Last updated: 30 September 2026

In short: unused track credits can be refunded within 7 days of purchase. Credits that have been used are not refundable.

Refunds

You can ask for a refund of unused credits within 7 days of the purchase.
You're refunded ₹10 for each unused credit from that purchase. Credits already used to load the map are not refundable.
Approved refunds are sent back to the original payment method through Razorpay. It usually takes 5–7 working days to reach your account, depending on your bank.
If a payment was taken but credits were not added to your account, contact us — we'll add the credits or refund the full amount.

the mobile number you log in with, and
the date of purchase, plus the Razorpay payment ID from your receipt if you have it.

We reply within 2 working days.

There is no subscription and nothing renews automatically, so there is nothing to cancel. You only pay when you choose to buy a credit pack.

Track credits are a digital product. They're added to your account immediately after a successful payment; nothing is shipped.